In order to fund your sports bets, you will have to pick and choose from a variety of William Hill withdrawal and deposit options. In the new window that opens, choose your withdrawal method. The minimum you will be able to withdraw is £25. How do I download the William Hill app?Android App Step 1: Click the download button on the William Hill app. Find the ‘Withdraw’ section. Spreadex – Has many speedy payment options, including PayPal and ecoPayz. For any games (including, without limitation, under the ‘Vegas’, ‘Live Casino’, ’Casino’, ‘Bingo’ and ‘Poker’ tabs), the applicable rules for the relevant game (in some cases, shown in the “ (i)” icon for each game); and. William Hill promo code. Register at William Hill Casino and Claim a £30 Free Bets Sports Welcome Bonus. Below is more information on that: Debit Cards. Click on 'Process Withdrawal' button; William Hill will process the withdrawal through the same payment method you used for depositing the money. Unverified account: Your account may not be totally verified, which is. We’ll also give you some pointers on how to withdraw money from William Hill as efficiently as possible. William hill casino bonus withdraw William […]Gambling can be addictive and harmful. I received a response confirming the outcome of my bets and that I had a balance of £23. William Hill withdrawal and deposit methods. #1. Bonus Code: R30. E. The only withdrawal options on the app are a “Caesar’s sports prepaid card” (which I can’t even select) or “Cash out at the sportsbook” in person. Matthew, not his real name, from south Wales, racked. Many online sportsbook players prefer using PayPal to make. I did. William Hill now offers mobile sports betting apps in eight U. Credit Card. It is also an in-demand iGaming and sports betting site in the Canadian market. All you have to do is link your Plus Card to your online account and place a qualifying bet (at least £10, min odds. The withdrawal was put on hold and they asked for the standard ID and proof of address, But I had already sent them these months before. William Hill Casino withdrawal time is 1-2 hours at most. As part of our commitment to provide truly superior service, William Hill U. Processing time can vary, but usually, it is quick and easy. This guide will cover the various William Hill withdrawal options and the processing times you can expect. Like the other e-wallets, you can expect to receive your money in up to 24 hours. William Hill Casino - Check verification documents for more than a month. You can add and track bets, you can place wagers in the betting shop using your online account balance, as well as withdraw money from your online account from the shop. The fastest solution is eWallets, where you’ll receive your funds within 24 hours. ago. Create an account and make your first deposit, then bet on sports. Up to four hours; Regardless of whether you request your withdrawal on a weekday or at the weekend, you should get your money within 4 hours. They include prepaid cards like PayNearMe, the William Hill Prepaid Card and you can also deposit physically in any William Hill kiosks , 7-Eleven outlet or retail locations such as the. I requested a withdrawal for $11,570. Then, once you have bet your cash, you can bet the Bonus Cash. How to Withdraw from My William Hill Account Table of contents (1)Log into William Hill (2)Click on the human icon in the upper right-hand corner of the screen. Hello. If you deposit £1000 to a betting site and withdraw £2000 after. William Hill detailed that EuroGrand, 21 Nova, and Casino Club players have until Monday, January 24, 2022, to withdraw funds from their accounts. If you want to withdraw funds from your Caesars betting account, just follow these simple steps: Open the Caesars Sportsbook app and sign in. To collect the bonus, you need to wager at least £10 at the odds of 1/2 or higher. Also known as ‘preauth’, this is a temporary ‘hold’ of a certain amount of your balance which makes sure that there are enough funds available for the bookie to receive the payment. Select the currency that you will be playing on. Payoneer ATM Withdrawal. Both apps are dealing with the same issues. The funds are withdrawn, and the Priority Access Card is credited. How To Withdraw Funds From William Hill; How To Verify Your William Hill AccountThe William Hill free bet offer is relatively simple compared to some of the deals on offer from bookmakers, but manages to offer plenty of value to new customers: by signing up and betting £10, you’ll get £30 in the form of 3 x £10 bonus bets. The minimum you will be able to withdraw is £25. STEP 3. Apart from the age, customers need to verify and identify that the banks that they fund their account. When I enquired why, I was told my account needed to be verified. One of the biggest benefits of the William Hill card is that it allows. If you withdraw via bank transfer, it will take 3-5 days. Another William Hill promo code that’s available is Bet Boosts, which are offered on horse racing. The William Hill deposit options with the fastest withdrawal times are Paypal and a Prepaid play+ card. BC Hydro’s $8-billion Site C hydroelectric megaproject has faced an ongoing dispute with First Nations chiefs, as the project is likely to create adverse effects on. Withdrawals are processed immediately, with no fees involved. If you experience these problems the best advice that I can give you is to close your William Hill account. You can also withdraw your William Hill funds through PayPal. 4. Established in 2008, William Hill is one of the most popular online casino, poker and sports book platforms in the UK and Ireland. Conclusions. CAG. You will need a balance of more than £10 or the equivalent if using another currency in your Skrill (formerly Moneybookers) account to transfer it to your William Hill account. More charges have been laid against former William Hill workers accused of conspiring to embezzle $280K from sports betting kiosks in Las Vegas. CasinoRank. New Community Member. Neteller is a quick, free and secure method of withdrawing funds from your William Hill account. Click the “Delete Account” option. £30 in free bets (mobile only) 18+. Minimum withdrawal: £5. (bonus funds don’t count). This is a cash card that is linked to a William Hill user’s online account, allowing users to withdraw funds from their betting account at any William Hill branch. Step 2: On your settings, click on application setting or security and select unknown settings. To close William your Hill account on any of the gaming sites : Log into your account. I will. Enter the amount you wish to withdraw and click on Withdraw. To withdraw with Skrill open the “My Account” section of the Betfred homepage and select “Withdrawal” and then the Skrill option. William Hill is operated by WHG (International) Limited, a company registered in Gibraltar. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other. 1 operator in the state. Click ‘Continue’ to proceed. Make deposits and withdrawals with your preferred payment method. After logging in, click on the ‘ My Account ’ tab at the screen's upper right corner. (2)Click the “Banking” link in the upper right-hand corner of the screen (a new window will open) (3)If you originally made your deposit via NETELLER. B. Play+ can be used for your daily spend, both online and in-person, and at ATMs worldwide. The current sports betting promo code for William Hill is P40. is linked directly to customers’ William Hill balances and can be used to withdraw cash or pay for goods using their William Hill account. They just enter the amount to take out and will be given another 19-digit code. If you experience these problems the best advice that I can give you is to close your William Hill account. To withdraw funds, you need to make bets 20 times the bonus amount. STEP 5. Play+ is an FDIC insured reloadable account that may be used to fund your favorite resort, sports, or iLottery account. A superior online gambling experience is based on many factors. Log In. We accept all currencies except USD. About this game. License. DEPOSIT BY WIRE TRANSFER. PayPal is available for use at William Hill Casino online from the United Kingdom, Austria, Finland, Ireland, and Sweden. 7 years ago. E-Wallets: Withdrawals can be made to your preferred e-wallet, including PayPal, Skrill, or Neteller. Let me first say that my overall balance is negative , meaning I have lost way more then I have EVER withdrawn from WH…I walked to a William Hill store collected my winnings. Up to 24 hours, although typically within 2 hours. The next page will display withdrawal request confirmation. S bookmaker. A world of betting at your fingertips. Choose the amount you want to withdraw and the method you prefer. The minimum cashout limit is set at $5. Players can register more than one option but the proviso is that the same account used to deposit must be used to withdraw the winnings generated with the bet. In this article, you’ll learn exactly what William Hill Plus is, how it works, what its benefits are, and – of course – how you can start using it for yourself. For debit cards, you’ll have to wait 1-3 working days. William Hill Plus is a service which allows users to cash-in shop bets on mobile, withdraw online winnings in-shop and transfer winning to their online account, all-the-while enjoying live scores, stats, and exciting betting offers. William Hill Withdrawal Methods. Neteller is often excluded from welcome bonuses, so be sure to check the terms of promotions. The casino aims to process all withdrawals within 48 hours, but usually, they tend to process them all at once at the end of each working day. ) since launching its. There are no fees per transaction and the request is processed instantly. William Hill Casino - Check verification documents for more than a month. Tap Prepaid Card. Winnings can then be collected from ANY William Hill shop. Not only this fantastic 100 Free Spins no deposit promotion, but you can also get £20 no deposit bonus offered by William Hill Casino or a Deposit £10 Get £50 offer at William Hill Vegas. You will have to. Place bets in-shop using your online balance. Green. I’m chasing them every day and getting nowhere. William Hill outages reported in the last 24 hours. A. This guide is about using PayPal for deposits and withdrawals to and from legal online U. I've been making bets on William Hill site for several years without any problem (because of loosing), but as soon as I won the problem appeared. Once your account is registered, using funds from your main account balance place a bet with a minimum stake of £10 on odds of 1/2 (1. Scroll down to read our indepth William Hill Review. Withdraw All Money – Some sites won’t let you withdraw if you freeze or delete your account. If you’re looking to withdraw from the UK, the Bet365 withdrawal time UK are listed below. Forgot your login details? Sign up After that, you'll no longer be able to reverse it and your funds will be processed back to you within 1 to 10 working days. The bookies that accept Revolut as a payment card revealed 💳We tested each of these well-known bookmakers to see which of them. Whether you are doing it for the first time or a hundred and first time, a player will need to complete the steps as thoroughly as. Can't find what you're looking for? William Hill Prepaid Play+ Card. If you have more than £10 or the equivalent in your Skrill. Arizona Charlie’s Boulder. Up to four hours; Regardless of whether you request your withdrawal on a weekday or at the weekend, you should get your money within 4 hours. How to deposit and withdraw money at William Hill. Click ‘Confirm- I want to close my account. Minimum withdrawal: £10Using the cash-in feature in William Hill is pretty straightforward. Last week I was given a £5 William Hill Online free bet through their website. William Hill Withdrawal Method – Debit Card. To do so, simply click the account icon in the top corner of your screen, and you’ll see ‘withdraw funds’; you’ll simply need to confirm the amount you wish to. Withdrawal using your debit card on William Hill is an excellent option for almost all users. William Hill makes it easy for customers to withdraw money from their accounts in a few easy steps, and they are free and instant. Binion’s Gambling Hall. To withdraw funds from your William Hill account: Go to ‘My Account. One notable aspect of the withdrawal process at William Hill that I found very commendable was the lack of fees, except for the potential bank transfer fees. If your bet loses, you’ll receive 10% back as a free bet, capped at £100 per week. Also, those who win money in a William Hill shop can have winnings put onto the cash card (which is then available for online betting) within seconds. The problem extends to retail withdrawals with customers unable to get their money at William Hill books inside casinos, as their computer systems are down across the board, and accounts cannot be accessed. The William Hill Nevada update is expected to be similar to that change. Users Claimed 391. They usually pay within a couple of days. Debit card withdrawals from bet365 are free and take 1 to 5 banking days to complete. The most popular format at William Hill is classic poker: NLH in 6-max format. Do I get my money back if a player doesn’t play? Every sportsbook will cancel your bet if the player is inactive per the league or team’s official injury report. 6bn bets against US market. UK-based operators Bet365 and William Hill are the latest to inform Polish players to withdraw funds before accounts will be closed. Casino Royale. Being able to follow the latest action is always a good reason to get hold of an app. It compels its users to use a proprietary prepaid card, then charges significant fees to load it up. The next page will display withdrawdal request confirmation, click Continue. We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. If you are lucky enough to win at William Hill, you will want to withdraw your funds. How to Register and login at William Hill. You can add Paysafecard to your online betting account as the main payment option or alongside other e-wallets and debit cards. QueenK said: Hi. Bettors do have to verify their personal information in order to withdraw funds in the future, but that isn’t a difficult process. The actual exact time will vary based on your withdrawal method of choice, and your country of. While PLUS card is a free, contactless card that makes it easy to track your in-shop bets. William Hill threatened to withdraw its sponsorship of various horse races, in their dispute with racecourses over TurfTV. Come with us and dive into the full range of William Hill casino games to explore hundreds of casino favourites, including classic table games, online slots,. 000)With PLUS, you can manage your in-shop bets online, link your William Hill online account to get free bets & exclusive offers. 740 S Decatur Blvd, Las Vegas, NV 89107. Neteller is often excluded from welcome bonuses, so be sure to check the terms of promotions. William hill casino , i lost over 1k £ and never win , 2 consecutive days lost 100£ each day , don’t play here is scam 100% , bet365 paddypower virgin they give some nice win , but here you lost your money. This thread has prompted a query that @richardcadman might know the answer to, but I’m putting it out there in case @cookywook, the Coral Crew, or any Monzonaut users know. 50. Click the ‘Join Now’ button. William Hill won't release funds is there anyone I could contact to complain and try to get the ball rolling. ’. William Hill has some great offers on their site, including enhanced odds on top games. ウィリアムヒルの銀行振込送金についての具体的なガイドページです。2021年8月に実装された振込出金の手順、銀行情報の書き方、手数料、対応銀行、口座確認手続きなどをすべてまとめて解説しています。ウィリアムヒルにカード入金して振込出金する際の参考にご覧ください。Below are our Fair Deal Rules for the William Hill Sportsbook, effective from 15th of November 2021. With PLUS, you can manage your in-shop bets online, link your William Hill online account to get free bets & exclusive offers. English (CA) English (GB) English (GH) English (IE) English (IN) English (KE)William Hill is an international gambling company founded in 1934. William Hill Minimum Deposit. How to deposit and withdraw money at William Hill. Bonus money example: Deposit £30 and get £30 bonus money. Smeaton, who placed the bet via a William Hill store nine months prior to the final outcome of both, said that he and Shenton, “never dreamed that it would ever come in”. I have deposited a lot of money to williamhill and played with them normally for a week. Tap Prepaid Card. Bank statement dating last 3 months. 05 Crownthorpe 4. Place bets in-shop using your online balance. Few things are as frustrating as running into a wall at a bookie when trying to deposit some of your hard-earned money into your betting account to place a bet. Withdrawing funds from your William Hill account. The fastest withdrawals are available using William Hill Cash Direct. William hill fraudulently withholding my withdrawal!!!!!! A verified customer for 10 years, yet upon a very rare withdrawal, they request verification documents- which I have sent more than enough. Withdraw All Money – Some sites won’t let you withdraw if you freeze or delete your account. Please Help With Latest Bank Rates / Williamhill Bet Help / Bet365. The William Hill Plus Card is the foundation of the William Hill Plus service. William Hill Casino withdrawal times may change during weekends or public holidays. The funds will be sent to your card/bank balance once they’re processed. Boosting your bankroll with a William Hill Poker bonus is simple if you follow the steps below: Create an account by clicking ‘ PLAY HERE ’ on this page. bullseye_picks • 2 yr. S. E-wallet withdrawals. Deposits to your William Hill Casino account can be made. This can then be redeemed at a William Hill betting shop, although it takes a couple of days to process withdrawals, so customers can’t go and. Paysafecard has made quite a stir in the online gambling industry. That’s certainly one of the highest bonus amounts we’ve seen without a bunch of caveats. William Hill; 10Bet; Bet365; Bwin; Depositing and Withdrawing at Paysafecard. If you chat with customer service. To withdraw funds from your William Hill account: Go to ‘My Account. William Hill Credit Card Withdrawals Non-UK members at William Hill may withdraw winnings. Free bets will be credited as 3 x £10 denominations once the qualifying bet has been settled. You can withdraw money from a willhill shop if you use quickcash at the shop. Login to the PLUS Web App. Sharon Davies. Here are the steps on how to delete a William Hill Account: Login to your William Hill account. The requested money didn’t arrive back on my card. Although the options are slightly more limited compared to deposit methods, particularly for Americans. Claim the William Hill free bet sign up offer using the bonus code R30. //. 50. Confirm your decision in the pop-up window. Select the most appropriate method of depositing. STEP 4. William Hill Casino 100% up to. The verification is necessary as they will need to confirm the bank details to withdraw the funds. Reply. William Hill is the platform that operates under a multi-wallet policy. 7. PaysafeCard is unavailable as a withdrawal method. Example: the minimum withdrawal for bank transfer is £25 but your current balance is £20. This site is protected by reCAPTCHA and the Google. Maximum withdrawal: £2,500 per transaction. There was some problems, and they fixed them and I got my money after a week and a half. Faster withdrawals are available using Paypal or a William Hill CashDirect card. If you chat with customer service they’ll tell you your threshold and how many hours until you can withdraw again. Gambling firms must ensure that any restrictions on gameplay are made clear to players, and can't rely on vague terms to confiscate players’ money. Any terms and conditions and/or rules which apply to promotions, bonuses and special offers. Bonus for: New Players only. Getting around, looking for the right answers, or just searching for a specific slot is as fast, seamless and effortless. All Withdrawals Methods on BetVictor. William Hill is one of the best betting sites and has daily and weekly withdrawal limits for payouts in store from your online account. You’ll see the cash-in value of the bets if they qualify when you click ‘cash in my bet. Place £10 on any pre-match or in-play event with odds of 1/2 or greater. g 20 get ticket. 7 years ago. Muchos Thanks. There are two types of first deposit bonuses at William Hill Casino- a standard 100% welcome bonus up to £150 and a £300 high roller alternative, both of which are available on the initial deposit. Choose the Withdrawal tab. Click ‘Balance’ and select Withdraw’ from the drop-down menu. For customers outside of Great Britain, this website is operated by William Hill Global PLC, a company registered in Malta with registration number C96298 and registered office at William Hill Global PLC, Tagliaferro Business Centre, Level 7, High Street, Sliema SLM 1549, Malta. The William Hill withdrawal time can range from immediate (CashDirect) to four hours (Visa Direct) or 3-5 days (bank transfer). After my £250 deposit on 4th April, I made £120 profit, so had a total of £370 in my account. Launch the William Hill mobile app and log in. WHG (International) Limited is licensed and regulated in Great Britain by the Gambling Commission under account number 39225 for customers in Great Britain and further licensed by the Government of Gibraltar and regulated by the Gibraltar Gambling. Visa Fast Funds (FastFunds) Within 40 minutes. 827. 10 Infuse. Depositing to your William Hill account is instant for most methods. If a transfer of £1200 or more has been completed, a bonus is awarded for a high bet of 600 pounds. William Hill Online forcing me to top up in order to withdraw funds. You will need to visit William Hill to withdraw funds from your account. Most withdrawals from William Hill should take less than 3 business days. S. company runs 113 race and sportsbooks in Nevada, and its app serves more Silver State casinos than. Customers depositing at least £10 with the code ‘SPORTS300’ are eligible for the bonus. Allow for. This option allows you to collect your winnings in person from a William Hill retail outlet. PLUS card can be used to: Add and track bets placed in-shop on the PLUS Web App. To withdraw back to PayPal click on the Balance Icon at the top of the page, then select Withdraw: Enter the amount you wish to withdraw and click Withdraw. HoldCo, Inc. ’. They have been in the business for many years, and are one of the best at getting your money back into your pocket. The registration consists of several easy steps as follows: Click the Join button. com And Williamhill (my Formula) (2) (1) ( Reply) (Go Down) Williamhill Withdrawal:please Help by Ganjafama ( m ): 4:19pm On Jan 15, 2016. William Hill Withdrawal Via Credit Cards. The exclusive access to the juicy bet services, such as deposit bonus or promo codes, which William Hill gives starts with a deposit. Table of contents. A minimum withdrawal of €10 is necessary but there are no fees to worry about and the transaction takes somewhere between three and five working days. Bet365 also has a number of other ways to withdraw money, such as through Paypal and Skrill, which can typically take longer than when withdrawing with a debit card. |. 754. STEP 1. in its valet area. Press the blue 'Cash out' button at the bottom of the screen. How to Claim with a William Hill Deposit Code. William Hill is Nevada's largest Sportsbook, and an official sports betting partner of the NFL. Jackpot Giant, Big Money Frenzy,. For full details and instructions, please contact our Customer Support team at customersupport@williamhill. How to Use William Hill Fast Funds. To deposit your money into William Hill, you should put the money through card transfers or e-wallets when paying online, or cash deposits are also accepted when paying in-store. Paysafecard gives users access to their withdrawals with profits showing in your account in under 24 hours. Review of William Hill Online Casino - Find out about William Hill's game-play, software and bonus options. If you’ve used PayPal in the past to fund your Caesars account, then you can also use it to receive withdrawals. More William Hill Guides. One of the first William Hill sign up offers you might come across is the Bet $50, Get $50. The promo code is GET50. S. Withdrawals of Ten Thousand Dollars ($10,000) or more may require a five (5) day advance notice. "Upon checking I can see that following a review of the recent activity our Trading department have taken the. Here’s how it goes: Firstly, you will need to log into your account and click “Withdraw. Place bets in-shop using your online balance. The waiting times can vary from 24 hours up to 7 days. STEP 1: Click "My Account" then look for "Withdraw". + 19. William Hill Withdrawal. (1)Log into William Hill. William Hill Casino offers a clean, intuitively structured and manageable platform where it’s more than simple to find what you are looking for. Once you have the William Hill Plus card, you will have access to exclusive bonuses and offers. es has suspended my… William hill. Yes, these offers do exist! Once you’ve got a Plus card, you can bag yourself a £10 free bet (even if you’re an existing customer!). Neteller withdrawals from William Hill. Getting money into your mobile account is simple. Player rating 67 reviews. 75. Yet, instead of the £23,400 that the duo should have won, William Hill stated that it was regarding the bets as two separate £50 wagers each and was prepared to hand £. The waiting times for this can really vary, it both depends on you and William Hill, when you send the documents, how much work has the bookmaker. If you want advice or support you can call the on 0808 8020 133 (England, Scotland and Wales or visit. July 27, 2023. 3. |. For full details and instructions, please contact our Customer Support team at customersupport@williamhill. February 8, I made a deposit (screen). Register with William Hill. This guide will cover the various William Hill withdrawal options and the processing times you can expect. However, if you wish to make a bank transfer payout, then it could take up to 10 working days. GambleAware funds education, prevention and treatment services and commissions research to broaden public understanding of gambling. Bank withdrawals require 1 - 3 days. The minimum withdrawal limit is £5, and the maximum is £33,000. Place bets in-shop using your online balance. William Hill Deposit Limits William Hill Deposit Summary William Hill Payment Methods FAQ. Latest P60. Wagering Requirement: NA. Receive up to $300 in bonus money: No bonus code required. Max-Bonus: £30 Free Bets. Easy to use. William Hill is a registered I. You get to talk to a real person and are able to resolve an issue in an instant. 8. There is a $20 minimum and a $5,000 maximum withdrawal limit per day. Enter the amount you wish to withdraw. ’. I guess I could mail it in but don't want to risk losing it since it's a large sum of money. You have to meet all the wagering requirements before you can make a withdrawal. ’. S. 75. To withdraw back to CashDirect, click on the Balance Icon at the top of the page, then select Withdraw. The site refused to withdraw money and asked for passport photo, banking card, and invoice to my home address. The casino is not permitted to return funds to your MasterCard Credit Card, so you will have to use an alternative method in this case. Debit Cards – Transferring your funds to a Debit Card takes one to two business days when the card is issued within the UK. Deutsch (AT) Eesti. Description of William Hill CasinoCurrently, playing in real casinos and gaming halls is almost impossible after recent bans. Switzerland. William Hill reserves the right to request proper identification and/or verification of information prior to allowing any withdrawal. Find answers to common questions about betting, account, and more at William Hill's FAQ page. If you have a compatible Visa (debit or credit) card and your bank supports Visa Direct, you’ll get faster withdrawals. Last week had the same issue despoit made via cash direct yet withdrawal. Naturally, if you go with the online payment methods, the whole. If you withdraw funds from William Hill using a credit card from any of the UK-based banks, it can take up to 1 to 3 days processing time. Here are a few pointers that will help you fund your account at William Hill properly as it can make it easier for you to claim the bonus. petercash200. Enter an amount and tap Continue. Resolved - The player managed to resolve their verification issue at William Hill Casino without the intervention of our team. As we explained before William Hill want to make sure that the funds do not end up in the wrong hands and as such. Many customers, therefore, use this method for depositing funds into their online accounts and placing wagers. William Hill takes about 72 hours to process any withdrawal transaction, and then depending on the method you are using, will fund your withdrawal right after. The company also serves as the platform for the Caesars Sportsbook app in Nevada. #1. 40 Home Before Dusk 5. This can then be redeemed at a William Hill betting shop, although it takes a couple of days to process withdrawals, so customers can’t go and. 1xBet; 1xBit ; bet9ja; 22bet; William Hill. There are very few steps to unlock this bonus as long as players remember to use the special bonus code. Skrill is often said to be a simpler (and easier) way of withdrawing your money from Betfred. Withdrawals may take a few business days to process, depending on your card issuer’s policies.